Players in the EU region of Blade & Soul NEO have faced significant difficulties recently, as NCSoft has confirmed ongoing DDoS attacks targeting the Moonwater Plains server.
These disruptions have persisted for over 12 days, causing frustration among the community.
As a gesture of goodwill, NCSoft is providing a preliminary compensation package to players affected by these issues.
The rewards will be distributed to those who played on Moonwater Plains between March 14 and March 25, consisting of various items such as material chests, mission safes, buff potions, and a transformation stone.
Additionally, players on the Cinderlands EU server who were active from March 18 to March 20 will receive a small compensation bundle due to a prior eight-hour emergency maintenance.
Despite the ongoing nature of the attacks, NCSoft assures players that further compensation is forthcoming.
The team emphasizes their commitment to resolving the situation, stating, "While it is challenging to determine when normal service will resume, our teams are dedicated to addressing the problem around the clock."
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